Put the model name in the box like shown below.Go to the official Asus download center, and then enter the product details.
We highly recommend getting keyboard drivers from the official website of the company, and here is how to do it. You will have to download the required drivers for keyboard and other parts which are not working correctly.
If the keyboard driver in your system is not up to date or got corrupted when you upgrade the stem to Windows 10, then you need to reinstall keyboard drivers to fix this issue. See, whether the keyboard’s back lights are working correctly.C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey, if the program files are stored in different locations, then go there.Press the Windows Key + E to open the file explorer and go to this path.So in this solution, we will try to initiate hcontrol.exe File manually, and see whether this resolves the problem. If this File is not executed correctly, then the keyboard and related parts will not perform accordingly. Method 2:- Executing hcontrol.exe FileĮvery Asus laptop has an executable file named hcontrol.exe, whose primary objective is to manage all the hotkeys and functions related to it. Wait for a few minutes, and then plug everything back to the same position.Ĭheck whether this fixes the issue or not if the problem persists then move on to the next solution.Now remove the battery also, then press and hold the power button for a few seconds.Turn off the computer and remove the power cable.This whole process will reset any misconfiguration happening in the system, and here is how you can do it. The power cycle is a process of turning off the computer and turning it on again. One of the easiest and quickest ways to fix this type of error is power cycling the laptop. Method 3:- Using Hardware Troubleshooter.You should make sure the internet connection you are working fine, and you are logged in as an administrator in the system. But before we move toward the real solution. There are some definitive ways through which we can fix this issue, and those are mentioned below. How To Fix Asus Keyboard Backlight Not Working In Windows 10 Installation File Error:- If the installation file which is usually responsible for managing hotkeys is not fully executed in your system, then it could affect the working of keyboards.Outdated Drivers:- If the system which you are using hasn’t updated the required drivers for keyboards, then also you will stumble on this type of problem.If that’s the case, then checking hardware, and fixing issues associated with it will resolve this issue. Hardware Issues:- If the computer’s hardware is not correctly synced with the existing operating systems, then you will face such types of problems.